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 Services and Pricing

    Updated on: 2/21/2025
Rate-based Services
Individual user training and support (Windows usage, data and file management, data backup, password management, email, Internet, etc.) $79/hr
System troubleshooting and diagnosis $79/hr
Consumer-grade hardware setup and configuration $79/hr
Service provider or cloud service setup and configuration $79/hr
Computer cleaning (inside and out) $79/hr
Networking $79/hr
Malware removal $79/hr
Liason services $79/hr
Remotely-rendered services $39.50/half-hr
Consulting, planning, hardware, software, service recommendation, and projects Contact TCS
Services provided to, or intended for, user groups Contact TCS
Connection support for remote assistance provided by TCS $0/hr

Fixed-price Services (typical minimums)
PC evaluation $79
New PC recommendation $79
BIOS or UEFI update Varies
New drive installation. Includes: drive test, partitioning and formatting (if desired), and installation. Does not include any software or data services. $79 (desktop), $89 (laptop)
Operating system factory recovery with latest drivers and OS updates. PC must not have any issues. $199
Software installation and configuration $20/title
Data transfer $79
Data recovery (no mechanically or electronicly failed drives and does not include drive R&R) $99
Home wireless router setup and configuration (Wi-Fi router and up to 2 devices, additional devices $39/each) $159
Single component installation or replacement (Per component. Excl. memory and motherboards.) $79 (desktop), $99 (laptop)
Laptop interior cleaning: fan, heat sink, intake & exhaust vents, case $79 ($49 w/other component install)
Drive removal for testing, partitioning, wiping, or data recovery $39 (desktop), $79 (laptop)
Motherboard removal and replacement (same as original) $159 (desktop), $199 (laptop)
Custom computer builds (Only for groups or in quantity as per agreement.) Contact TCS

Memory upgrades
Memory upgrades may require a BIOS upgrade, a separate service. You will be notified if this is the case before any service is performed.
Memory upgrade (typical) $79 (desktop), $79 (laptop)
Laptop memory upgrade requiring motherboard removal $159

Standalone HDD and SSD Services (SATA and NVME drives)
Prices are for components not installed in a PC or enclosure. Requesting partitioning, wiping, or data transfer on failed or failing drives will incur a drive testing charge. Data should be backed-up before submitting a drive to TCS for service, for TCS will not be responsible for any data loss or corruption.
Cloning $79
Testing $39
Partitioning $39
Data wiping (all partitions removed) $39

On-site Callout Charges
Sandwich $0
Plano $10
Somonauk $10
Lake Holiday $10
Wildwood $10
Little Rock $15
Millbrook $15
Millington $20
Newark $25
Leland $25
Yorkville $30
Hinckley $30
Big Rock $30
Bristol $35
Oswego $40
Sugar Grove $40
Boulder Hill $43
Montgomery $45
Aurora $55
Other Call

Pricing and charges

Payment and invoicing

Services notes

Prior to servicing

Other

Your computer system hardware, software, configuration, and data

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